Orders & delivery

Shipping Policy

This page explains how LYF Long ships physical products and delivers digital training programs across Australia.

Standard shipping

Australia Post standard parcel post

$11.70

2–7 business days

Express shipping

Australia Post express post

$15.20

1–4 business days

Digital products

Training plans and guides

Free

Delivered by email immediately after purchase

Where we ship

We currently ship physical products to addresses within Australia only. If you are outside Australia and would like to order, please contact us at hello@lyflong.com.au and we will do our best to help.

Processing time

Orders placed before 12pm AEST on a business day are typically packed and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

Delivery timeframes are estimates provided by Australia Post and begin once the parcel has left our warehouse. Remote or regional addresses may take a little longer.

Free shipping

Standard shipping is free on all Australian orders over $99. The discount is applied automatically at checkout when your cart total reaches $99 or more (after any discounts, before shipping).

Tracking your order

Once your order is dispatched, you will receive a shipping confirmation email with an Australia Post tracking number. You can use this number at auspost.com.au to follow your parcel.

Digital products

Our training programs and digital guides are delivered by email immediately after purchase. If you do not receive your download link within 30 minutes, check your spam or junk folder, then contact us at hello@lyflong.com.au.

Questions?

If you have any questions about shipping or delivery, please get in touch.

This policy is maintained by LYF Long and may be updated from time to time. Last updated: August 2026.